Shipping policy


Shipping & Delivery

Fast, tracked delivery on every order. Here is everything you need to know about getting your N O N E pieces to your door.

Free shipping

Enjoy free standard delivery on all orders over €100. Below that, a flat standard rate applies at checkout.

Dispatch time

Orders are processed and handed to the carrier the same or next working day.

Tracked

Every order ships with tracking. You will receive a link by email as soon as it is on its way.

Delivery times

  • Standard (Germany): 3–5 working days after dispatch.
  • EU: 3–7 working days after dispatch.
  • Rest of world: 7–14 working days after dispatch.

Delivery windows are estimates and can vary during sale periods and public holidays. 

Common questions

When will my order ship?
Orders placed before the daily cut-off are dispatched the same or next working day. You will get a tracking email the moment your parcel leaves us.
How do I track my parcel?
Use the link in your shipping confirmation email, or head to our Track Your Order page.
Do you ship internationally?
Yes — we ship across the EU and worldwide. Duties and taxes for non-EU destinations may be collected on delivery.

Need a hand?

Our team is happy to help with anything delivery-related.